|Terms & Conditions|
Terms and Conditions
Welcome to the Amor Lingerie website terms and conditions for use. We recommend that you read them carefully before placing your order. By utilising the Amor Lingerie website and/or placing an order you agree to be bound by the terms and conditions as set out below. Please read these Terms of Sale. If you do not agree to these Terms of Sale please do not place an order.
Following our receipt of your completed electronic order and payment by credit or debit card, we will contact you by email to confirm the details on the form and supply you with an order reference number. A contract will be created between Amor Lingerie Ltd and you when we send that confirmatory email (order confirmation) to you. If you wish to pay by cheque or postal order you should follow our Availability and Payment procedure below. If we cannot, for any reason, accept and process your order, we will notify you accordingly.
We reserve the right to reject any order, as we see fit, without giving any reason.
We may change these Terms of Sale at any time by posting changes on this website, and without giving you notice, so please check these Terms of Sale whenever you complete an order form and before you submit it to us. If you place an order with us after we have posted any change to these Terms of Sale, you will be agreeing to that change.
Right to cancel
If you are a consumer, i.e., if you are an individual and are placing an order for purposes outside your business, within the European Union, you may cancel your order before the expiry of seven working days beginning on the day after you receive the goods from us. If you wish to cancel, please send an email to that effect to firstname.lastname@example.org
Age of Consent
By placing and order at Amor Lingerie, you declare that you are of the appropriate legal age to purchase the items. If we discover that you are not legally entitled to order certain goods, we will not be obliged to complete the order.
Amor Lingerie has a no-nonsense no-quibbles returns policy.
The European Consumer Protection (Distance Selling) Regulations 2000 say that you have the right to cancel an order without giving a reason within 7 days.
At Amor Lingerie, you can cancel an order within 7 days for a full refund. If your order has already been despatched when we receive your cancellation, we will deduct the cost of shipping from your refund.
You may exchange unused and unopened products within 30 days for alternative items.
Unless items are defective, you return them to us at your expense. Alternatively, you may arrange for us to collect the goods from you, but a deduction will be made from the refund to cover the direct cost of collecting the goods.
The Amor Customer Care Treatment
You may exchange products for any reasons for up to 30 days after purchase as long as your products are unused and unopened.
If you have ordered something by mistake, or simply decide that you don't want it, you may return it to us at your expense for a replacement within 30 days.
For hygiene reasons Amor Lingerie cannot accept returns of the following if they have been opened or, if found to be unsuitable:
Returning lingerie and sexy clothing
What if your Amor lingerie doesn't fit? Or that sexy army outfit isn't quite the right shade of camoflague green? No problem!
Returning DVDs and Videos
As specifically stated in the EC Distant Selling Regulations, we cannot accept returns of DVDs, videos and audio recordings if you have opened the seal.
If the product is defective, please give a full description of the fault and return it in its original box with all manuals and accessories for a full refund or replacement within 30 days of purchase.
If your item is faulty, please contact us and we will provide you with a freepost returns address.
All returned products are tested and will be sent back to you if they are working.
Please thoroughly clean all returned defective products and wrap them securely in a plastic bag.
To return an item
Please enclose a note giving the reason for the return, wrap the package securely and send it to the address below.
If you are returning an item because it is defective, or because of a mistake on our part, please contact us and we will provide you with a return address.
Alternately we can arrange to collect an item from you. The cost of collecting the item will be deducting from any refund that is due.
The European Consumer Protection (Distance Selling) Regulations 2000 require us to say that your money will be returned within 30 days of cancellation, and it will be. In practice, it will be much quicker - within seven days of us receiving your returned product or us arranging to collect it from you.
Whilst every effort has been made to display the colours of our products as accurately as possible on our website, the actual colours you see will depend on your own monitor. We can not guarantee that the colour displayed on your monitor will accurately reflect the colour of the product on delivery. Amor Lingerie takes all reasonable care to ensure that all details, descriptions and prices of products appearing on our website are correct at the time the information is entered onto the system. We reserve the right to refuse orders where product information has been entered onto our website incorrectly including prices and promotional activity. Prices are subject to change and without notice. All goods offered on the Amor Lingerie website are subject to availability. If an item you have ordered is out of stock before your order is accepted, we will notify you by email as soon as possible. Our website is updated on a regular basis.
Availability and Payment
Our prices and delivery charges are published on this website. The price and delivery charges payable are those in force at the date and time you send your order form to us. We may change our prices and charges at any time.
If you order online you must pay by credit or debit card at the time you send us your order. We accept payment by Visa, Visa Delta, Switch, Solo, Maestro, Mastercard and American Express. If you wish to pay by cheque or postal order, you should print out a copy of the offline order form and post it, together with your postal order or cheque made payable to Amor Lingerie Ltd.
You undertake and warrant that all details you provide to us when you place your order will be correct, that any credit or debit card you use belongs to you, and that there are sufficient funds or credit facilities to cover the price of the items you order and our delivery charges.
Accuracy of Information, Warranties and Disclaimer
We try to ensure that any information and material on this website that has not been supplied by a third party is accurate, but we make no representation and give no warranty that any information or material is accurate, up to date or complete. We accept no liability for any loss or damage caused by inaccurate information or material.
All cancellations must be in writing and e-mailed to email@example.com within 24 hours of placing your order.
No delay, neglect or forbearance on our part in enforcing any provision of these Terms of Sale will be, or be deemed to be, a waiver or in any way prejudice any of our rights.